Maintenance and Property Analysis Reports
We keep your investment safeguarded
We know that a well-maintained home results in quicker rentals, lower turnovers, and in general, happier tenants! We offer our residents a secure portal to submit all maintenance issues, which can be accessed online with a simple click. Our Vendors are trustworthy and very quick to respond. We coordinate and communicate with the tenants, with you, and vendors for our maintenance scenarios. Protecting and maintaining your home and your investment is a top priority for us.
Vendor bills and receipts are emailed monthly with Owner Statements and are also available through our online Owner Portal.
How This Benefits You
- We offer quality repairs at competitive prices
- You can rest easy knowing your home is protected nights, weekends and holidays
- Accurate billing so you can keep track of your investment
- Prompt response to protect your property and keep your tenants happy
As Your San Antonio Property Manager, We Take Care of Everything.
Rest Easy Knowing We’ve Got You Covered.
Happiness Guarantee
We believe in quality customer service. If for any reason you wish to discontinue your service with us, you can cancel your agreement at any time with no penalties.
Results Guarantee
With our results guarantee you don’t pay us until we show results! If we are leasing your property for you, we do all the work up front and you don’t pay any management or leasing fee to us until you get a qualified tenant. That means we aggressively market and show your property, screen the tenants, handle all of the paperwork and perform a move-in inspection...all before we get paid anything.
Cancellation Guarantee
Rest assured, we believe in transparency and fairness. That's why we want you to know that we do not impose any cancellation fees, period. Your satisfaction and peace of mind are our top priorities, and we're committed to ensuring a hassle-free experience for you. If circumstances change, and you need to cancel, you can do so without any additional charges. We value your trust and strive to make our services as flexible and customer-friendly as possible.
Pet Guarantee
For any pet that we approve, we guarantee our owners up to $1,000 in damage protection for any pet damage above and beyond what the security deposit covers.
Repair Guarantee
Our 24/7 Repair Center operates round the clock to safeguard your property. We've implemented emergency protocols to ensure effective cost control, and all our vendors undergo a thorough pre screening process
Applicant Screening
We employ advanced background search technology alongside a custom in-house applicant screening process to guarantee that only highly qualified individuals are approved to rent our properties.
Lease Fee Guarantee
Our commitment to you: No leasing fee is due until we secure a signed lease along with payment from the tenant.
Management Fee Guarantee
Our philosophy is simple: We only earn a management fee when we successfully collect the rent owed. Your payment is tied to our ability to deliver on our commitment